Unless otherwise expressly agreed in writing by CSRBOX (Renalysis Consultants Pvt Ltd), full payment for participation in a Program is required at the time of registration. In the case of Programs that include a trial window, such trial window shall be made available only after the full payment. During the trial window, upon a request by the student, and to the satisfaction of CSRBOX, CSRBOX may choose to refund the Program Fees/Event fee paid, subject to deduction of such applicable charges as may be decided by CSRBOX from time to time. Once the trial window is closed, there will be no refund allowed for any reason whatsoever.

It is the sole responsibility of the user enrolling into an event/subscription plan to check the accuracy of, and evaluate the suitability and relevance of, the featured elected.

To make payment for any Program/event/plan or to purchase any services or products offered by CSRBOX through the Platform, you must have internet access and a current valid accepted payment method as indicated during sign-up ("Payment Method"). CSRBOX does not store any of your credit card information or such other information restricted by the Reserve Bank of India (RBI) for processing payment and has partnered with payment gateways for the payment towards the services. By using a third-party payment provider, you agree to abide by the terms of such a payment provider. You agree that in case CSRBOX’s third-party payment provider stores any such information, CSRBOX will not be responsible for such storage, and it will be solely at your discretion to allow the third party to store such information. Any loss of such information or any loss incurred by you due to the usage of such information will be solely a loss incurred by you, and CSRBOX is in no way liable for any such losses and is neither responsible to reimburse / make good such losses in any manner whatsoever. You also agree to pay the applicable fees for the payments made through the Platform.

You may cancel your event registration/membership plan at any time. Each cancellation will have different refund fee or window, hence, please check event specific terms and plan specific rules for refund.

If you have subscribed for a free trial, the free trial period will last for the period of time specified during your sign-up. Free trials may not be combined with certain other offers. If you have subscribed to a particular paid service or product within the last six (6) months, or if your Payment Method, physical address, contact number or email address has been associated with an account for that paid service, you are not eligible to receive a free trial for that service or product. If you begin your subscription with a free trial, you may be ineligible for certain features of a product or service during your free trial period.